The Computer Dude
like, totally keeping you from bashing your computer™

Every monthly service package comes fully equipped with the following:

  1. BitDefender Internet Security 2009 -- advanced firewall, antivirus and security suite (a $40 value)
  2. Online backup system (a $60 value)
  3. 1GB USB flash drive loaded with useful programs, utilities and a bootable version of Windows (a $10 value for the flash drive, but the usefulness of this when faced with a blown'd up Windows is immeasurable.)
  4. Free computer diagnostic with recommendations! (a $30 value)
  5. Access to exclusive members only section for tutorials, downloads and other valuable information designed to be easy to understand (unlimited value!)

In addition to per-incident service, there are 4 levels of support package for the home/small business user:

INCLUDED PER MONTH
Response Time not guaranteed
Email Support up to 5
Telephone + Remote n/a
Remote Only n/a
Backup Storage Space 2GB
ADDITIONAL SERVICES
Reformat $100
Remote Support $40 /hr
1st hr On-site $75
Additional On-site hrs $40 /hr
Telephone + Remote (30min max) $20 per call
Domain/Host $15 /mo
INCLUDED PER MONTH
Response Time 24-48hrs
Email Support up to 15
Telephone + Remote 15min
Remote Only n/a
Backup Storage Space 20GB
ADDITIONAL SERVICES
Reformat $75
Remote Support $35 /hr
1st hr On-site $60
Additional On-site hrs $30 /hr
Telephone + Remote (30min max) $20 per call
Domain/Host $10 /mo
INCLUDED PER MONTH
Response Time 12-24hrs
Email Support up to 25
Telephone + Remote 30min
Remote Only 1hr
Backup Storage Space 50GB
ADDITIONAL SERVICES
Reformat $60
Remote Support $25 /hr
1st hr On-site $50
Additional On-site hrs $30 /hr
Telephone + Remote (30min max) $20 per call
Domain/Host $10 /mo
INCLUDED PER MONTH
Response Time 2-4hrs
Email Support unlimited
Telephone + Remote 1hr
Remote Only 1hr
Backup Storage Space 120GB
ADDITIONAL SERVICES
Reformat FREE
Remote Support $15 /hr
1st hr On-site $50
Additional On-site hrs $20 /hr
Telephone + Remote (30min max) $15 per call
Domain/Host FREE

Visit the payments page for detailed information on how to pay for your monthly service
* Free Tune-up is for drop-off or remote service only... an extra charge will apply for on-site service

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